Privacy Policy

Effective date: July 1, 2025

Information Collected

We (Matt Hodge Music, LLC) collect the information you provide when you create an account, sign in, contact support, purchase a membership/service, redeem a gift, or sign up for email subscriptions. This can include your name, email address, account profile details, and service activity needed to run your membership or account.

How Information Is Used

We (Matt Hodge Music, LLC) use your information to authenticate your account, provide program access, manage subscriptions, process support requests, improve the site, and send service-related messages such as password resets, receipts, and account updates.

Payments and Vendors

Payment processing is handled by Stripe, Kajabi Payments, and other infrastructure providers that help us run the service. We do not store full card numbers in this application. Those providers may process information needed to complete payments, prevent fraud, and support customer service.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Matt Hodge Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. We maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure of personal information, and we do not transfer consumer data to external organizations under any circumstances, except as required by law.

7. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

If you have questions about this messaging program, contact us at [email protected]

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